Privacy Policy

Introduction

marteparri is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or submitting information through our forms, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, postal address, and any other information you voluntarily provide when submitting inquiries or requesting quotes.
• Property Information: Details about your property that are relevant to providing solar installation quotes and services.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers collected automatically when you access our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested quotes
• To communicate with you about our services and offerings
• To process and fulfil service requests
• To improve our website and customer experience
• To analyse website usage and optimise our content
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose information when required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Object to the processing of your information
• Lodge a complaint with the Office of the Australian Information Commissioner

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 45 Solar Drive, Sydney, NSW 2000, Australia

Last updated: July 2026